Refund policy

Last updated 7/29/25

Return Policy

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, not washed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at warrior.oath@yahoo.com.
Returns must be sent to the following address:
Zip code: 75053, Box number:530847

Customers are responsible for the cost of return shipping unless the item arrives damaged, defective, or incorrect.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at warrior.oath@yahoo.com.


Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.


Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom products (such as special orders or personalized items)

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

All limited edition drops (e.g., seasonal or exclusive collections), sale items, and gift cards are FINAL SALE. These items cannot be returned or exchanged, unless they arrive damaged or we send the wrong item.


Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a new order for the desired item.


European Union 14-Day Cooling-Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason — no justification required.

To be eligible, the item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase.


Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved.

If approved, you’ll be automatically refunded on your original payment method within 15 business days.
Please note it may take time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at warrior.oath@yahoo.com.